PRIVACY POLICY

For the purposes of this website and the personal data processed through it, INFORGRID FZC is responsible for the processing of personal data in connection with NABTURA, subject to applicable law.

The information we collect depends on how you interact with NABTURA. It may include:

• CONTACT INFORMATIONName, email address, telephone or WhatsApp number.
• BUSINESS INFORMATIONCompany, organization, role or business-related information you choose to provide.
• PROJECT INFORMATIONProject type, location, site, land or space information, requirements, objectives, project stage and other information relevant to your enquiry.
• INTERACTIVE TOOL INFORMATIONSelections made through NABTURA's solution finders, growing tools, possibility selectors, mini-selectors and enquiry router.
• UPLOADED MATERIALSPhotographs, site plans, drawings, project briefs or other files you voluntarily provide.
• COMMUNICATION INFORMATIONMessages, enquiries, correspondence and preferred method of contact.
• TECHNICAL AND USAGE INFORMATIONDepending on the technologies implemented on the website, this may include IP address, browser type, device information, pages visited, interactions, referral information and similar website usage information.
• COOKIE INFORMATIONInformation collected through cookies and similar technologies, where applicable.

We may process personal data where permitted under applicable law and where necessary for legitimate business purposes associated with your interaction with NABTURA. This may include:

• Responding to your enquiry
• Understanding your project, space, land, requirements or objectives
• Identifying potentially relevant NABTURA solutions
• Preparing for project or commercial discussions
• Communicating with you about an existing enquiry
• Managing prospective and existing business relationships
• Exploring investment or partnership opportunities
• Coordinating with relevant specialists, suppliers or project partners
• Operating and improving our website
• Improving our solutions and customer experience
• Maintaining website and information security
• Conducting permitted analytics
• Maintaining appropriate business records
• Complying with legal and regulatory obligations

Where applicable law requires consent for a particular processing activity, we will seek that consent. The UAE PDPL contains requirements concerning processing of personal data and circumstances in which consent or other lawful grounds may apply.

Our website may provide interactive experiences including:

• Find Your NABTURA Solution
• What Can I Grow?
• Microgreens Explorer
• What Could My Space Become?
• Smart Enquiry Router

We may use the selections you make to personalize your website journey and help identify potentially relevant solutions. For example:

may be carried forward when you choose to contact NABTURA. This allows us to avoid asking you repeatedly for information you have already provided during the same website journey.

Interactive results are provided for initial exploration and do not constitute final technical, agricultural, engineering, financial or investment advice.

You may choose to upload or provide:

PHOTOS • SITE PLANS • DRAWINGS • PROJECT BRIEFS • OTHER PROJECT INFORMATION

We will use these materials primarily to understand, assess and respond to your enquiry or potential project. You should only provide materials that you are authorized to share.

Please avoid submitting unnecessary confidential, highly sensitive or personal information through general website enquiry forms.

We do not sell personal data as a business activity.

Where reasonably necessary, information may be shared with:

• Authorized personnel working with NABTURA or INFORGRID FZC
• Website, hosting and IT service providers
• CRM and communication service providers
• Professional advisers
• Consultants and specialists
• Suppliers, contractors and project partners
• Technology providers
• Other parties involved in assessing or delivering a project or opportunity
• Government, regulatory, judicial or law-enforcement authorities where required or permitted by law

We aim to limit sharing to what is reasonably necessary for the relevant purpose.

We may use third-party providers to support functions such as:

HOSTING • EMAIL • WEBSITE FORMS • CRM • ANALYTICS • SECURITY • COMMUNICATIONS • FILE STORAGE

Where these providers process personal data on our behalf, we will seek to use appropriate arrangements consistent with applicable requirements. The exact providers used by the live website should be reflected in our internal privacy and data-management documentation.

Some technology providers, project partners or service providers may process or store information outside the United Arab Emirates.

Where personal data is transferred internationally, we will seek to handle such transfers in accordance with applicable UAE data-protection requirements. The UAE PDPL specifically addresses transfers outside the UAE, including circumstances involving an adequate level of protection and mechanisms that may apply where such protection is not available.

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected or as otherwise required or permitted by applicable law.

The appropriate period may depend on factors such as:

• Nature of the enquiry
• Whether a project progresses
• Existing or potential business relationship
• Contractual requirements
• Legal or regulatory obligations
• Record-keeping requirements
• Dispute or security considerations

Information that is no longer reasonably required should be deleted, anonymized or otherwise handled appropriately in accordance with our data-management practices.

We take reasonable technical and organizational measures intended to protect personal data against unauthorized or unlawful access, loss, misuse, alteration or disclosure.

However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure. Visitors should therefore use reasonable care when transmitting information online.

Depending on applicable law and the circumstances, you may have rights relating to your personal data.

These may include rights to request information concerning processing and, where applicable, request correction, deletion, restriction or transfer of data, object to certain processing, or withdraw consent where processing is based on consent. Certain rights may be subject to legal exceptions or limitations.

We may request reasonable information to verify your identity before acting on a request.

Where we send electronic marketing communications, we will do so in accordance with applicable requirements.

You may request to stop receiving marketing communications at any time by using an available unsubscribe mechanism or contacting: info@nabtura.com

Stopping marketing communications does not necessarily prevent communications relating to an active enquiry, project, transaction or business relationship.

If you choose to communicate with NABTURA through WhatsApp or another third-party communication platform, your use of that platform is also subject to the provider's own terms and privacy practices.

Information you send to NABTURA through those channels may be retained as part of our business communications where appropriate.

The website may contain links to third-party websites or services. Their privacy and security practices are outside our control.

We encourage visitors to review the relevant privacy policies before providing information through external services.

The NABTURA website may use cookies and similar technologies for essential functionality and, depending on your choices and the website configuration, functionality, analytics or marketing purposes.

Please see our Cookie Policy for further information.

We may update this Privacy Policy to reflect changes to our website, technology, business activities, service providers or applicable requirements.

The current version will be published on this page with its latest update date.

For privacy questions or requests: